Welcome to Ardhanggini ! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. General Terms
1.1 This website is owned and operated by Ardhanggini .
1.2 All prices, descriptions, and availability of products are subject to change without notice.
1.3 We reserve the right to modify or discontinue any service without prior notice.
2. Orders and Payments
2.1 All orders must be placed through the website.
2.2 We offer a cash-on-delivery (COD) system across Bangladesh via Pathao and Redx couriers.
2.3 Once an order is placed, it cannot be canceled.
2.4 We reserve the right to cancel or refuse any order if the information provided is incomplete or invalid.
3. Shipping and Delivery
3.1 We deliver products across Bangladesh through Pathao and Redx couriers.
3.2 Delivery time typically ranges from [2-4 days] depending on your location.
3.3 Customers must provide accurate delivery addresses and contact details.
3.4 If the package is damaged during shipping, customers must contact us within 24 hours of receiving the product.
4. Returns and Refunds
4.1 We do not provide any guarantee or warranty for our products.
4.2 Returns are accepted only for:
• Damaged or defective products upon delivery.
• Products the customer does not like but are in unused condition (customer must pay for the return delivery charge in such cases).
4.3 Customers must notify us within [24 hours] of receiving a damaged or defective product to request a return.
4.4 Customers must record an unpacking video of the product upon delivery as proof in case of disputes.
4.5 Refunds will be processed within [6-7days] working days after the return is approved.
4.6 Sale or discounted items are non-refundable.
5. Privacy Policy
5.1 We respect your privacy and ensure that all personal information is handled securely.
5.2 For detailed information, please refer to our Privacy Policy.
6. Intellectual Property
6.1 All content, including images, text, and designs on this website, is the property of Ardhanggini .
6.2 Unauthorized use or reproduction of any content is strictly prohibited.
7. Limitation of Liability
7.1 We are not responsible for any direct, indirect, or consequential damages resulting from the use of our website or products.
8.Contact Information
If you have any questions about these Terms & Conditions, please contact us:
• Email: info.ardhanggini@gmail.com
• Phone: 01838659244